How can I cancel my account?

All cancellation requests must be made through our support ticket system 30 days prior to ending of prepaid period. If request is made without notice, accounts will be converted to a monthly billing and billed one additional month.

- Login to the client area https://members.penguinwebhosting.com/clientarea.php
- Open a ticket with our billing department

Please note that we can only accept a cancallation request if all due invoices are paid.

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